FAQ

Frequently asked questions

Who the hell are you?


Hello I'm Matt! I started making a chart every day on Instagram and then some people asked if they could buy prints so I started making prints and here we are.




When will I receive my print?


I will do my very best to ship your prints within a week of your order. After that it takes anywhere from 2 to 8 days for the order to arrive, depending on how much the USPS has their life together.




Can I return or exchange a print?


I'm afraid that due to the nature of my tiny business, all sales are final. If I have made a mistake however or the print was destroyed in transit, I will do everything in my power to remedy it.




Will you sing me a song?


No.




Why are there two different shopping carts?


I use a premium drop shipper (Printful) to handle all of printing, inventory, and shipping of my merchandise, while I handle the printing, inventory, and shipping of all art prints. The only way to accomplish this in one site was to have two different shopping carts. Both use the same online billing service (Stripe) and hopefully it's not too confusing.





MATT SHIRLEY

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© 2017 by Matt Shirley Charts